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YMCA of Greater Seattle Case Manager II, Arlington Drive Housing Program (Day Shift) in Tacoma, Washington


Our Commitment to Equity

The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

The Y’s Social Impact Center is seeking a motivated, skilled and caring individual for the role of Case Manager II for theArlington Apartments.Arlington Apartments are located in Tacoma, WA and owned by the Tacoma Housing Authority (THA).The building has 58 units of housing designed for young adults.

This position will work within a team to provide case management services to residents at Arlington Apartments. Services include supporting each participant to achieve their goals towards maintenance of safe and stable housing, employment, education, navigating resources, building community, and developing life skills as they strive for self-sufficiency.

Candidates with direct experience working with young adults (18-24) who are experiencing homeless is preferred but not required. This position will actively engage in the tenant referral process, and ongoing case management of tenants. This position will build and collaborate with other programs within the Y and other external community organizations, along with cultivate and foster working relationships with THA on-site staff.


This is a full-time position, and hours of work and days will either be Sunday-Thursday, or Tuesday-Saturday 8:30 a.m. to 5:00 p.m. Hours may flex as program requirements need.Occasional evening work may be required as job duties demand.


  • Provides specialized services to support young adults achieve their goals in education, employment/career development, safe and stable housing, permanent connections to supportive adults, health and well-being, and life skills.

  • Build strong relationships with Arlington Apartment tenants to provide effective and substantive resources.

  • Develops individualized, strengths-based, development plans.

  • Engage and interview prospective tenants on and off site to ensure consistent building occupancy. Client transportation

  • Helps program participant’s access and coordinate on site mental health and/or substance use therapy, and other forms of therapeutic support.

  • Understands and uses best practice philosophies in the field, including trauma-informed care, motivational interviewing, housing first, harm reduction, de-escalation, etc.

  • Maintains clear, professional, timely participant case notes, progress updates, outcomes, and other documentation in designated databases.

  • Assist in coordinating/leading life skills, job readiness or other subject matter individually and/or in group settings.

  • Teams effectively and collaboratively with other YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community.

  • May assist with program coordination or other activities related to job focus.

  • Transports participants, as needed, for relevant meetings and appointments. Therefore valid driver’s license and vehicle are required.

  • Attend weekly/monthly staff meetings and one on one supervisions as scheduled.

  • Ensure that safety procedures are followed and compliance with all YMCA training requirements.

  • Other duties as assigned


  1. Bachelor's degree in psychology, social work or related field or equivalent experience, Masters preferred.

  2. Minimum two years of experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.

  3. Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.

  4. Strong youth engagement and relationship-building skills.

  5. Strong verbal and written communication skills.

  6. Basic computer skills and working knowledge of Microsoft Office.

  7. Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.

  8. Current state approved First Aid and CPR certification.

    1. Current approved HIV blood borne pathogens training.
    1. Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.
  • Within 30 days of employment or first available training.

You'll be a great fit for the Seattle Y if you:

  • Thrive on working in a collaborative environment

  • Are very adaptable

  • Have high ownership and strong work ethic

  • Are a great problem solver who can think on your feet

  • Truly enjoy being of service to people

  • Like being part of a team that cares about one another as people and enjoy working together

  • Want to know that the work you do contributes to building a better, stronger community for all

At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment.

Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities.

The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace; all job offers are contingent on results of a background check and drug screening, including screening for marijuana .

Support , funding, financing, labor resources,


Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.


  • Respect

  • Responsibility

  • Honesty

  • Caring

  • Passion for Excellence

Job Locations US-WA-Tacoma

Posted Date 2 weeks ago (7/23/2020 4:53 PM)

ID 2020-10442

Type Regular Full-Time

# of Openings 2

Location Social Impact Center YMCA - Arlington Youth Center (AYC)

Category Young Adult Services

Address 3801 Portland Avenue