YMCA of Greater Seattle Youth Enrichment Program Administrator (in Seattle) in Seattle, Washington
You long for impact and purpose. We offer it daily. At our 14 branches, two overnight camps and more than 200 program sites, YMCA employees serve the people of King and south Snohomish Counties with programs and services tailored to fit the needs of those we reach. Three overarching goals drive our work: youth development, healthy lifestyles and social responsibility. We have an immediate job opening for a qualified candidate whose values align with our organization: Caring, Honesty, Respect, and Responsibility.
Manages the branch administrative systems related to Youth Enrichment program enrollment, accounts receivable, collections, termination and reporting. Youth Enrichment programs include summer camps, licensed child care, and academic enrichment programs. Currently, the University YMCA serves of 200 families during the school year and 2000 families during the summer.
Maintains accurate Youth Enrichment Program/s records and supporting hard copy files for all program locations including licensed program/s and enrichment program/s.
Partners with branch employees to ensure a quality enrollment experience for families.
Reviews and manages monthly bank draft reports and follows up on returned drafts.
Processes Youth Enrichment Program/s accounts receivables including mailing and follow-up on monthly invoices.
Manages third party payment accounts.
Inputs data for new, renewing and terminating Youth Enrichment Program participants into the program management software. Ensures information is accurate and entered in a timely manner.
Administers the Youth Enrichment Program/s financial assistance program and reporting.
Responds to questions from prospective Youth Enrichment Program/s families providing up-to-date information on each program’s capacity, lesson plans and leadership. Refers prospective families to appropriate program or staff member when needed.
Supports family engagement and retention activities of the branch.
Ensures that Youth Enrichment Program/s administration best practices are adhered to and assists with program audit preparation.
Ensures that guidelines and procedures for accounting and related procedures are followed for cash reporting and other business functions.
Attends monthly staff meetings and trainings as required.
Provides support for the annual branch fundraising campaign, the Annual Campaign.
May conduct membership interviews, tours and assist with member service desk.
Other duties as assigned.
Two years or more of related administrative experience.
High school education or equivalent; two or more years of college education preferred.
Knowledge of computers, including database software, Microsoft Office Suite, Word and Excel.
Accurate keyboarding skills. Ability to type a minimum of 60 WPM.
Knowledge and experience with standard office equipment such as phone systems, copier, fax machine.
state approved first aid certification.*
Current state approved CPR and AED certification.*
Listen First Level I* and II* training
Knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.
*Necessity and timing determined by branch.
EFFECT ON END RESULTS
Customer focused enrollment, pay and resolution systems that meet internal best practices for accurate data including financial records, sign in/sign out, enrollment paperwork and reporting.
Competencies for success at the Y:
Values - Strengthens the Y's culture by demonstrating the values of the Y - honesty, caring, respect, and responsibility - in every aspect of work.
Inclusion - Models cultural competence and supports diversity, effectively working with people of different backgrounds, abilities, opinions, and perceptions.
Develop Self and Others - Demonstrates teamwork and personal accountability, seeking and providing feedback, coaching, and resources for development.
Quality Results - Takes the initiative and holds self and others accountable to meet or exceed quantitative and qualitative goals relating to people (employees and members), philanthropy, finance and volunteerism.
Change Capacity - Facilitates change, seeks opportunities in the change process, models adaptability, and leads transition in support of the Y's mission.
Inspire Others - Promotes creativity, generates excitement, and rewards risk taking, while consistently demonstrating a high level of emotional maturity, maintaining a positive attitude and building strong relationships.
Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities. Competitive pay range and excellent benefit package includes YMCA membership, health, dental, life and disability insurance; tuition assistance; 12% retirement contribution, as eligible.
The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace.
Type Regular Full-Time
# of Openings 1
Location University YMCA
Address 5003 12th Avenue NE