YMCA of Greater Seattle Member and Donor Services Coordinator in Seattle, Washington

Overview

Who are we?

At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living and foster social responsibility.

At the Y, strengthening community is our cause. We work side-by-side with our neighbors throughout King and south Snohomish counties to help kids and families thrive – and apply their positive behaviors and goals at home, school, the workplace and beyond.

  • 13 branches

  • 2 overnight camps

  • More than 200 program sites

Where you'll work:

Our office is in the heart of Downtown Seattle, in a historic building that has housed the YMCA since the 1930s. Not only does our building house our Association Office (corporate headquarters), but it's also home to some of our unique social service programs AND a membership facility (access is a staff benefit - swim a few laps before work, take a yoga class at lunch, do some laps on the track before you go home, if you like!). The Seattle Y offers a competitive pay range and excellent benefit package including YMCA membership, health, dental, life and disability insurance; tuition assistance; 12% retirement contribution, as eligible.

If this sounds like an organization you'd like to work for, read on!

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Responsibilities

What you'll be doing...

The YMCA of Greater Seattle is seeking a highly motivated, customer service focused individual to join the Member and Donor Services team. In this role you will assist staff, members, and donors by providing excellent customer service and administrative support for programs, membership and branch fundraising efforts. Duties for this position include responding to internal and external phone and email inquiries, data input and output, database management including mailing lists, pledges, rate increases and filing.

Who are you?

If you're the right candidate for this position, you are a dynamic and organized individual with a keen eye for detail who will help support, maintain, and ensure the integrity of our systems and processes. You pride yourself in your customer service skills and like working with people. You enjoy being part of a team that cares about one another as people and enjoy working together.

Qualifications

You should have:

  • High school diploma or equivalent. Associate’s degree preferred.

  • Two or more years of experience in an administrative support/date entry position.

  • Excellent computer skills and experience with Microsoft Office suite. Intermediate experience with Excel preferred.

  • Strong skills attention to details, accuracy and proofing information.

  • Knowledge of standard office equipment, such as fax machines, copiers and phone systems.

  • Strong customer service skills, responding to multiple questions via phone, email and in person.

  • Strong written and verbal skills.

  • Ability to manage and prioritize multiple projects

You'll be a great fit for the Seattle Y if you:

  • Thrive on working in a collaborative environment

  • Are very adaptable

  • Have high ownership and strong work ethic

  • Are a great problem solver who can think on your feet

  • Truly enjoy being of service to people

  • Want to know that the work you do contributes to building a better, stronger community for all

The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace; all job offers are contingent on results of a background check and drug screening, including screening for marijuana.

ID 2018-7633

Type Regular Full-Time

# of Openings 1

Location Association Office

Category Administration

Address 909 4th Avenue