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YMCA of Greater Seattle Case Manager II, Permanency Program in Seattle, Washington


Our Commitment to Equity

The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

You will provide case management services to clients enrolled in the YMCA Permanency Programs which expand from South Snohomish County through King County into North Peirce County. These Programs including traditional/long-term foster care, extended foster care, therapeutic foster care (Behavior Rehabilitation Services- BRS), intensive in-home stabilization services (BRS and Wraparound with Intensive Services- WISe), and outpatient mental health. Case management services include but are not limited to coordinating or providing services to enable the child and caregivers to utilize medical, educational, social, clinical, and other services necessary for maintaining the child's physical, psychological, and/or developmental health; case managers compile these services by regularly writing reports and hosting team meetings.

This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.


  1. Provide case management and care coordination services, as outlined in the CPA, BRS, and King County Contracts, Statements of Work, Handbooks, and Policy/Procedures, to clients enrolled in the Permanency Programs including, traditional/long-term foster care, extended foster care, therapeutic foster care, intensive in-home stabilization services, and Outpatient Mental Health services.

  2. Maintain a caseload size in accordance with WAC & Contractual requirements and guidelines.

  3. Ensure clients receive all required screenings, assessments, services, interventions, and opportunities needed to fully meet their physical, psychological, social, emotional, relational, developmental, educational, independent-living, housing, and permanency needs in a timely and effective manner.

  4. In coordination with the Program Manager and/or Director (or designee), and in collaboration with the child & family team, ensure clients’ transitions are well coordinated and facilitated, including placements & discharges, and ensure all required intake, service planning, and discharge/exit documentation is completed fully and on-time. Provide leadership and guidance in the placement referral process, and ensure that case transfers (of CMs, Behavior Specialists, and Child & Family Therapists) are smooth and as least disruptive as possible to the client.

  5. Ensure clients’ parent/child/sibling visitation needs and requirements are met. Ensure natural supports and life-long connections are developed and stabilized.

  6. Coordinate and ensure inclusion of the client’s Child/Family Team in the planning and decision-making process.

  7. Ensure foster parents/caregivers receive the necessary support services (case-management, care coordination, respite, resources, etc) in order to fully meet the client’s needs.

  8. Ensure all services provided are well documented in the client’s file in accordance with all WAC and contractual requirements and guidelines.

  9. Ensure all WAC and contract required client progress reviews and reports are completed thoroughly and accurately, are well written, and submitted on-time.

  10. Ensure client CPA Referral Agreements and Exceptional Cost Plans are developed to fully represent the client’s needs; in accordance with policy/procedure; receive required approvals; and are submitted and renewed on-time.

  11. Ensure each client’s file/record is fully in compliance with WAC, DSHS/DLR, DSHS/CA, DSHS/DBHR, KC-BHO, COA Accreditation, and YMCA requirements.

  12. Ensure all clients’ information is kept confidential and only released in accordance with HIPAA, DSHS, and YMCA policy and procedure.

  13. Conduct Intake Assessment for non-BRS clients. Ensure that new case managers receive comprehensive training on completion of assessments and intakes.

  14. Create Individual Service Plans for non-BRS clients. Monitor treatment progress and review ISP on a quarterly basis.

  15. Receive clinical supervision and participate in clinical consults for clients as necessary in order to be able to provide clinical advocacy for clients. In conjunction with clinical director and mental health professional, assess clients’ mental health needs and determine appropriate level of care and support.

  16. Recruit, screen, and interview new Case Managers. Facilitate orientation, training, and ongoing development of CMs.

  17. Facilitate regular meetings for the case manager team to ensure that each CM’s needs are being met and to promote teambuilding. Provide ongoing support, leadership, and guidance to team of case manages.

  18. Assume primary responsibility to consult regularly with administrative team with regards to foster parent reimbursements and payments, monthly BRS Census and other reporting, and improvements to electronic medical recordkeeping.

  19. Other duties as assigned.


  1. Bachelor’s degree in social work, social services, or a closely related field from an accredited school.

  2. Two or more years’ experience in providing social services to youth and families, preferably in mental health and child welfare settings.

  3. Knowledge of crisis de-escalation.

  4. Strong oral and written communication skills.

  5. Current state approved CPR & First Aid certification.

  6. Ability to transport self and client(s) in a safe and effective manner, and to meet clients at their home or school; proof of adequate vehicle insurance coverage is required.

  7. Ability to pass a DSHS Criminal Background Clearance

You'll be a great fit for the Seattle Y if you:

  • Thrive on working in a collaborative environment

  • Are very adaptable

  • Have high ownership and strong work ethic

  • Are a great problem solver who can think on your feet

  • Truly enjoy being of service to people

  • Like being part of a team that cares about one another as people and enjoy working together

  • Want to know that the work you do contributes to building a better, stronger community for all

Starting pay rate: $19.25/Hr.

Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities. At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment.

The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace; all job offers are contingent on results of a background check and drug screening, including screening for marijuana .

Support , funding, financing, labor resources,


Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.


  • Respect

  • Responsibility

  • Honesty

  • Caring

  • Passion for Excellence

Job Locations US-WA-Seattle

Posted Date 2 weeks ago (7/24/2020 6:20 PM)

ID 2020-10453

Type Regular Full-Time

# of Openings 1

Location Social Impact Center YMCA - 3401 Building

Category Foster Care Services

Address 3401 Rainier Ave. South