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YMCA Seattle Career Site

Job Information

YMCA of Greater Seattle Membership Engagement Rep - Temporary in Newcastle, Washington

Overview

Job Summary

We have an awesome opportunity for a temporary Membership Engagement Representative!! This position is part time and allows you to work anywhere with a flexible schedule.

Responsibilities

  1. Develops positive relationships including providing prompt and courteous service to members.

  2. Provides support through phone and email.

  3. Assists members and participants with program registration, answers inquiries, including member concerns and provides information on YMCA membership and programs. Refers members as appropriate to programs and/or staff based on member goals/interests.

  4. Balances and completes reports for financial transactions.

  5. Provides guidance and support for assigned at-risk members and accurately maintains related records.

  6. Follow-ups on new member survey feedback, as assigned.

  7. Attends staff meetings and trainings as required.

  8. Other duties as assigned.

Who are you?

If you're the right candidate for the job, you love working with people. You can make people feel welcome and are curious about who they are and what they want to accomplish. You are as comfortable getting to know people as you are navigating online systems.You are able to learn new software systems, are detail oriented, and are able to shift gears from data entry to engaging with a members though email and phone. You are a self starter and able to work with minimal supervision.

Qualifications

You should be 16 years of age or older and have:

  1. Six months or more of relevant work experience (sales, retail, reception, customer service, etc.).

  2. Strong customer service skills, responding to multiple questions via phone, email and in person.

  3. Basic computer skills.

You'll be a great fit for the Seattle Y if you:

  • Thrive on working in a collaborative environment

  • Are very adaptable

  • Have high ownership and strong work ethic

  • Are a great problem solver who can think on your feet

  • Truly enjoy being of service to people

  • Like being part of a team that cares about one another as people and enjoy working together

  • Want to know that the work you do contributes to building a better, stronger community for all

At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment.

Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities.

The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace; all job offers are contingent on results of a background check and drug screening, including screening for marijuana .

Sales, Membership, Engagement, Collaboration,

ID 2019-8193

Type Temporary

# of Openings 1

Location Coal Creek Family YMCA

Category Membership Services

Address 13750 Newcastle Golf Club Road

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