YMCA of Greater Seattle Membership Director - New Kent YMCA in Kent, Washington


Who are we?

At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility.

At the Y, strengthening community is our cause. We work side-by-side with our neighbors throughout King and south Snohomish counties to help kids and families thrive – and apply their positive behaviors and goals at home, school, the workplace, and beyond.

  • 13 branches

  • 2 overnight camps

  • 10 swimming pools

  • More than 200 program sites

Everyone is welcome at the Y. The Y actively promotes a culture free from bias and injustice. We strive to achieve equal access, identify and resolve inequities and remove institutional barriers that limit the ability of all people to develop their fullest potential. The Y is committed to ensuring equity and justice. Our programs and branches embrace diversity, reflecting the people and needs of our communities.

Become a leader on our team where we promote a continuous learning environment and career opportunities. Competitive pay range and excellent benefit package includes YMCA membership, health, dental, life and disability insurance; tuition assistance; 12% retirement contribution, as eligible

If this sounds like an organization you'd like to work for, read on!


What you’ll be doing…

The new Kent YMCA opens fall 2019 and we have an exciting opportunity for the role of the Member Engagement Director. You will be responsible for all day to day activities of the Member Services/Welcome Center as well as providing strategic leadership to membership functions including member engagement, membership retention and membership promotions and events. You will provide leadership to the Member Engagement Team to ensure consistent, superior service to maximize member enrollment and program participation. You are a talented, innovative and community-minded leader who will help shape the member experience and branch culture.

As a comprehensive state-of-the-art facility with dedicated community spaces, the Kent Y will be a hub for youth development, healthy living and social responsibiltiy for Kent and the surrounding communities.

Principle Activities:

  • Establishes new program activities and expands program(s) within the community in accordance with the Association and branch strategic plans.

  • Develops and manages the budgets related to the position. Meets fiscal objectives. Closely monitors revenue and expense.

  • Recruits, hires, trains, evaluates and supervises assigned staff and volunteers in assigned areas. Provides development and leadership.

  • Compiles program statistics and provides data and reports as required for assigned program(s). Monitors and evaluates the effectiveness of and participation in program(s).

  • Provides leadership and support for branch management team, annual fund raising campaign, and volunteer committees/boards as assigned.

  • Develops and maintains collaborative relationships with community organizations and agencies related to assigned programs.

  • Develops, produces and distributes program information necessary to promote assigned programs, in accordance with branch marketing plans.

  • Ensures that safety procedures are followed and that all programs are in compliance with YMCA standards, all regulations and other applicable standards.

  • Ensures high quality programs through innovative program development evaluations and on going training of staff.

  • Ensures upkeep of related facilities and equipment

Who are you?

If you're the right candidate for the job, you excel at building relationships and enjoy working with people.You love working with and mentoring new staff and areexcited to spend your time impacting the lives of those in our community.You pride yourself in being level headed, a strong communicator and are able to manage multiple assignments and priorities. You have the ability to build strong relationships on an individual level and with communities. You have a track record of being able todevelop and implement quality programming.


You should have:

  1. Bachelor's degree in program area or related field or equivalent education/experience.

  2. Four or more years of related experience including staff and volunteer supervision, community program development, financial management and fund raising.

  3. Broad knowledge of assigned program area(s) and the standards and regulations related to the programming.

  4. Ability to respond to safety and emergency situations.

  5. CPR and First Aid certifications required.

  6. Experience and knowledge with youth behavior management and child abuse prevention.

  7. Experience in work with challenging youth exposed to or involved in substance abuse, homelessness, mental illness, violence and other difficult situations

  8. Intermediate computer skills and experience with Microsoft Office suite.

  9. Ability to visit sites and community organizations.

You'll be a great fit for the Seattle Y if you:

  • Thrive on working in a collaborative environment

  • Are very adaptable

  • Have high ownership and strong work ethic

  • Are a great problem solver who can think on your feet

  • Truly enjoy being of service to people

  • Like being part of a team that cares about one another as people and enjoy working together

  • Want to know that the work you do contributes to building a better, stronger community for all

The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace

ID 2018-7453

Type Regular Full-Time

# of Openings 1

Location Kent YMCA

Category Membership Services

Address 10828 SE 148th St