YMCA of Greater Seattle Member Engagement Director in Shoreline, Washington
Who are we?
At the Seattle Y, we are an inclusive organization of men, women and children with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility.
At the Y, strengthening community is our cause. We work side-by-side with our neighbors throughout King and south Snohomish counties to help kids and families thrive – and apply their positive behaviors and goals at home, school, the workplace, and beyond.
2 overnight camps
10 swimming pools
More than 200 program sites
Where you’ll work…
You’ll be joining the Dale Turner Family YMCA based in Shoreline, WA. The Dale Turner Family Y is a thriving hub for the cities and communities to the north of Seattle. This branch was named for the late Rev. Dale Turner, a Seattle Times columnist, church leader, and board member of the YMCA. Reverend Turner made a lifelong commitment to building community by joining people of all backgrounds. Our staff honors that legacy by creating a culture of respect and engagement, and by continuing to find new ways to serve our diverse member community.
Become a leader on our team where we promote a continuous learning environment and career opportunities. Competitive pay range and excellent benefit package includes YMCA membership, health, dental, life and disability insurance; tuition assistance; 12% retirement contribution, as eligible
If this sounds like an organization you'd like to work for, read on!
What you’ll be doing…
You will be responsible for all day to day activities of the Member Services/Welcome Center as well as providing strategic leadership to membership functions including member engagement, membership retention and membership promotions and events. You will provide leadership to the Member Engagement Team to ensure consistent, superior service to maximize member enrollment and program participation.
Establishes new program activities and expands program(s) within the community in accordance with the Association and branch strategic plans.
Develops and manages the budgets related to the position. Meets fiscal objectives. Closely monitors revenue and expense.
Recruits, hires, trains, evaluates and supervises assigned staff and volunteers in assigned areas. Provides development and leadership.
Compiles program statistics and provides data and reports as required for assigned program(s). Monitors and evaluates the effectiveness of and participation in program(s).
Provides leadership and support for branch management team, annual fund raising campaign, and volunteer committees/boards as assigned.
Develops and maintains collaborative relationships with community organizations and agencies related to assigned programs.
Develops, produces and distributes program information necessary to promote assigned programs, in accordance with branch marketing plans.
Ensures that safety procedures are followed and that all programs are in compliance with YMCA standards, all regulations and other applicable standards.
Ensures high quality programs through innovative program development evaluations and on going training of staff.
Ensures upkeep of related facilities and equipment
Who are you?
If you're the right candidate for the job, you excel at building relationships and enjoy working with people.You love working with and mentoring new staff and areexcited to spend your time impacting the lives of those in our community.You pride yourself in being level headed, a strong communicator and are able to manage multiple assignments and priorities. You have the ability to build strong relationships on an individual level and with communities. You have a track record of being able todevelop and implement quality programming.
You should have:
Bachelor's degree in program area or related field or equivalent education/experience.
Four or more years of related experience including staff and volunteer supervision, community program development, financial management and fund raising.
Broad knowledge of assigned program area(s) and the standards and regulations related to the programming.
Ability to respond to safety and emergency situations.
CPR and First Aid certifications required.
Experience and knowledge with youth behavior management and child abuse prevention.
Experience in work with challenging youth exposed to or involved in substance abuse, homelessness, mental illness, violence and other difficult situations
Intermediate computer skills and experience with Microsoft Office suite.
Ability to visit sites and community organizations.
Additional experience, training and/or certifications may be required depending on program area (see below for summary qualifications).
Aquatics : Ability to train aquatic instructors. Requires trainer-level certification in YMCA Swim Lessons-Teaching Swimming Fundamentals, YMCA Swim Lessons-Youth & Adult and/or YMCA Swim Lessons-Parent/Child and Preschool Instructor; Advanced First Aid and CPR For The Professional Rescuer certifications required.
Camping : Experience and demonstrated ability in year-round camp programming and operation. Knowledge of American Camping Association guidelines. Most positions require eligibility to obtain Commercial Driver's License. Adventure programs at camp require specialized training and experience in adventure education, rock climbing, biking, high-ropes operation/repair, kayaking and/or boating.
Child Care : Knowledge of child care licensing requirements, YMCA standards and American Camping Association standards for day camps.
Community Programs : Broad knowledge of assigned program areas, which can include any area below as well as youth sports, day camp, parent-child programs, etc..
Family Programs : Knowledge of family support principles and best practices for family involvement.
Health and Wellness : Experience in working with the health seeker market preferred. Proven experience in training others. Ability to provide Total Health program in community/corporate setting.
Membership/Marketing : Experience in membership, marketing and/or sales. Experience in working with the health seeker market preferred.
Youth at Risk: Experience in work with challenging youth exposed to or involved in substance abuse, homelessness, mental illness, violence and other difficult situations.
You'll be a great fit for the Seattle Y if you:
Thrive on working in a collaborative environment
Are very adaptable
Have high ownership and strong work ethic
Are a great problem solver who can think on your feet
Truly enjoy being of service to people
Like being part of a team that cares about one another as people and enjoy working together
Want to know that the work you do contributes to building a better, stronger community for all
The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace
Type Regular Full-Time
# of Openings 1
Posted Date 7/6/2017
Location Dale Turner Family YMCA
Category Membership Services
Address 19290 Aurora Avenue
Job Locations US-WA-Shoreline
Min USD $44,625.00/Yr.
Max USD $54,230.19/Yr.